Welcome to Hollard - Travel Insurance

We’re here to take care of your claim on behalf of our partner.

How can I make a claim?

We recommend using our online claim form. It’s fast, simple, and there are no check-in queues.

If you prefer a different approach, you can download the claim form and email or post it back.

Download and complete the relevant claim forms and send them to our Claims Team.

Medical Claims

Email

What do I need?

Have your policy number and email address, the one you used to buy your policy with, handy to log into the online claim form. You’ll also need any details of the event or incident that you’re claiming for.

Also, for each different type of claim you make, you may need different supporting documentation. For example:

  • Medical reports
  • Invoices
  • Purchase receipts
  • Police reports

Contact Us

Call 02 8883 7801 and our Claims Team will assist you through the fast and simple claims process

Welcome to Hollard - Travel Insurance

We’re here to take care of your claim on behalf of our partner.

How can I make a claim?

We recommend using our online claim form. It’s fast, simple, and there are no check-in queues.

If you prefer a different approach, you can download the claim form and email or post it back.

Download and complete the relevant claim forms and send them to our Claims Team.

Medical Claims

Email

What do I need?

Have your policy number and email address, the one you used to buy your policy with, handy to log into the online claim form. You’ll also need any details of the event or incident that you’re claiming for.

Also, for each different type of claim you make, you may need different supporting documentation. For example:

  • Medical reports
  • Invoices
  • Purchase receipts
  • Police reports

Contact Us

Call 02 8883 7801 and our Claims Team will assist you through the fast and simple claims process